Privacy Policy

Last Updated: 4 July 2026

1. Introduction

Welcome to AIfluxlabs ("AIfluxlabs", "we", "our", or "us").

AIfluxlabs is a website and AI services platform operated by Nordics Living Ltd, which forms part of the Bonordic group of companies.

This Privacy Policy explains how we collect, use, store, disclose and protect your personal information when you visit https://aifluxlabs.com or use any of our products, applications and related services.

We are committed to protecting your privacy and processing personal information in accordance with the UK GDPR, EU GDPR and other applicable privacy laws.

By using our Services, you acknowledge that you have read this Privacy Policy.

2. Who We Are

If you have any questions regarding this Privacy Policy or your personal data, please contact us using the information at the end of this page.

3. Information We Collect

Information You Provide

• Name
• Email address
• Company name
• Billing address
• Payment information (processed securely by payment providers)
• Account credentials
• Profile information
• Support communications
• Feedback and survey responses

AI Content

When using AIfluxlabs you may submit prompts, documents, images, audio, files or other content.

This content is processed solely for providing the requested AI services. We recommend that confidential or sensitive information is only uploaded when necessary.

Automatically Collected Information

• IP Address
• Browser type
• Device information
• Operating system
• Language settings
• Usage statistics
• Log files
• Pages visited
• Session duration
• Referral URLs
• Error reports

Cookies and Similar Technologies

We use cookies to provide:

• Authentication
• Security
• Website functionality
• Analytics
• Performance monitoring
• User preferences

Marketing cookies are only used where required by law and with your consent.

4. How We Use Your Information

We use your information to:

• Provide and operate our Services
• Create and manage your account
• Process payments
• Deliver AI-powered services
• Improve our products and services
• Respond to customer support requests
• Communicate important service updates
• Detect fraud and security incidents
• Monitor platform performance
• Comply with legal obligations
• Enforce our Terms of Service

Where required by law we rely on one or more lawful bases including:

• Performance of a contract
• Legitimate interests
• Legal obligations
• Your consent

5. AI Processing

AIfluxlabs provides AI-powered services that process prompts, uploaded files and other information you voluntarily submit.

Depending on the features used, this information may be securely processed by carefully selected third-party AI providers acting on our behalf.

We do not use customer content to train public AI models unless explicitly stated and legally permitted.

6. Sharing Your Information

We do not sell your personal information.

Your information may be shared with:

• Cloud hosting providers
• Payment processors
• Analytics providers
• Customer support providers
• AI infrastructure providers
• Professional advisers
• Legal authorities where required by law
• Companies within the Bonordic group where necessary

In the event of a merger, acquisition or sale of assets, your information may be transferred as part of that transaction.

7. International Data Transfers

Some service providers may process information outside the UK or European Economic Area.

Where this occurs we implement appropriate safeguards including Standard Contractual Clauses (SCCs), UK IDTA agreements and other legally recognised transfer mechanisms.

8. Data Retention

We retain personal information only for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, maintain security and enforce agreements.

When no longer required, information is securely deleted or anonymised.

9. Your Privacy Rights

You may have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your information
• Restrict processing
• Object to processing
• Withdraw consent
• Receive a copy of your data
• Lodge a complaint with your local data protection authority

Where applicable, we aim to respond within one month.

10. Cookies

AIfluxlabs uses cookies to:

• Keep you signed in
• Remember preferences
• Improve performance
• Analyse website traffic
• Protect against fraud

You may manage your cookie preferences through your browser settings or our cookie consent tool.

11. Security

We implement appropriate technical and organisational measures including encryption, secure storage, access controls, monitoring and regular security updates.

While no online system is completely secure, we continually work to protect your information.

12. Children's Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children.

13. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices or content.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be published on this page together with the updated revision date.

15. Contact Us